1. Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, job title.

Contact Data: Email address, phone number, postal address.

Technical Data: IP address, browser type and version, operating system, and other technology on the devices you use to access our website.

Usage Data: Information about how you use our website.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not collect or process any special category data via our website.


2. How We Collect Your Data

We collect data in the following ways:

Direct interactions: When you fill in forms on our site or contact us via email or phone.

Automated technologies: As you interact with our website, we may collect technical data using cookies and similar technologies.


3. How We Use Your Information

We use your information for the following purposes:

To respond to your enquiries and provide requested services or quotes.

To improve our website and user experience.

To send occasional marketing communications, if you have opted in.

To comply with legal obligations.

We will only use your personal data when the law allows us to, and we rely on the following legal bases:

Performance of a contract.

Compliance with a legal obligation.

Legitimate interest (e.g. improving our services).

Consent (for marketing communications).


4. Data Sharing

We do not sell or rent your personal data to third parties. We may share your information with:

Service providers (e.g. hosting, email services) under strict confidentiality agreements.

Regulatory bodies or law enforcement agencies where required by law.

Business partners or subcontractors as necessary to fulfil our services.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.


5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of legal, accounting, or reporting requirements.

Retention periods may vary depending on the nature of the data.


6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data (where lawful).

Object to or restrict the processing of your data.

Withdraw your consent at any time (where consent is the basis of processing).

Lodge a complaint with the Information Commissioner’s Office (ICO).

You can exercise your rights by contacting us at: hello@tempestsigns.co.uk


7. Security of Your Data

We are committed to ensuring your personal data is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.


8. Cookies

Our website uses cookies to enhance your experience and analyse site traffic. You can manage cookie preferences in your browser settings.


9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting personal data.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.


11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

Tempest (UK) Limited trading as Tempest Signs
167-169 Great Portland Street
London
W1W 5PF
England